Elo Touch · Display

Elo Touch 2002L 20" Touchscreen Monitor

Display19.5'' diagonal, Active matrix TFT LCD (LED)
SealingIPX1 for front side

Datasheet at Elo Touch Product page at Elo Touch

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Overview

The Elo 2002L 20-inch widescreen LCD touchscreen monitor delivers a seamless zero-bezel, edge-to-edge glass design with Elo’s industry-leading TouchPro™ PCAP technology. The sleek, retail-hardened touchscreen features a 10-touch tablet-like experience and an anti-glare surface built to withstand the rigors of continuous public use, making the 2002L well suited for high traffic environments.

The Elo 02-Series Monitors are available in sizes from 7 to 27 inch with multiple mount and stand options to ensure installation flexibility with tabletop use as well as wall- and pole-mount in portrait and landscape via standard VESA mount patterns.
The 2002L offers optional accessories with easy installation includinga mag stripe reader (MSR), barcode reader, fingerprint scanner, customer-facing display and near-field communication (NFC/RFID) adapter for mobile payments and increased compatibility with the latest point of sale applications.
For retail applications where customer engagement is critical, the 2002L offers 11.5% more screen real estate compared to the 1919L.
The 20-inch touchscreen monitor delivers the quality and reliability Elo is known for and is backed by our three-year standard warranty. All of our products go through rigorous reliability testing (over 20 tests) to deliver 50,000 MTBF.
Installation flexibility with mounting in portrait, landscape and table-top orientation, adjustable height stand

Best for: Kitchen Display Systems · Price Checkers · Interactive Price Check Displays

Specifications

Technical

Part Number(s): With Stand - E396119; Without Stand - E125897; *For NA, LATAM & APJ only
Enclosure Color: Black
Touch Technology & Capacity: PCAP (Projected Capacitive) - 10 Touch
Diagonal Size: 19.5'' diagonal, Active matrix TFT LCD (LED)
Aspect Ratio: 16:9
Active Area: 17.20" x 9.48" / 436.9mm x 240.7mm
Resolution: 1920 x 1080 @ 50, 60Hz
Other Supported Resolutions: 640 x 480 60Hz; 640 x 400 70Hz; 720 x 576 50Hz; 720 x 400 70Hz; 800 x 600 56, 60Hz; 1024 x 768 60Hz; 1280 x 720 50, 60Hz; 1280 x 960 60Hz; 1280 x 1024 60Hz; 1366 x 768 60Hz, 60Hz RB; 1440 x 900 60Hz, 60Hz RB; 1680 x 1050 60Hz, 60Hz RB; 1920 x 1080 50, 60Hz
Viewing Angle: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Number of Colors: 16.7 million
Brightness (typical): LCD Panel: 250 nits; PCAP: 225 nits
Response Time-total (typical): 20 msec
Contrast Ratio: 3000:1
Touch Interface: USB
On Screen Display: Accessible through switches along the bottom.; Controls: Menu, Power, Up, Down, Select; Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color Temperature, OSD Timeout, OSD Language, Volume, Mute, Recall Defaults, Audio Select; Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Japanese; Lockouts: OSD, Power
Speakers: Two x 2W internal speakers
Input Video Format: Mini-VGA (Mini-VGA to VGA DE-15 (DB-15) Male connecter cable included) HDMI (HDMI cable included), HDCP supported
Input Video Frequency: Horizontal: 31.5 - 80 KHz; Vertical: 50 - 60 Hz
Power Consumption (Typical): Monitor + AC/DC adapter; ON (Default - 85% Brightness): 15.97 W; ON (Typical - 100% Brightness): 17.77 W; SLEEP: 0.33W; OFF: 0.24W
Input Voltage: 12VDC +/- 5%; 100-240VAC, 50/60Hz
Input Connector: Coaxial power jack (2.5 mm pin outer diameter, 6.4mm barrel inner diameter)
Monitor Dimensions (without Stand): 11.57" x 19.22" x 1.52" / 293.9 mm x 488.31 mm x 38.7 mm
Monitor Dimensions (with Stand): 13.87" x 19.22" x 7.61" / 352.3mm x 488.31mm x 193.4mm
Shipping Box Dimensions: With Stand: 16.50" x 22.52" x 9.92" / 419 mm x 572 mm x 252 mm; Without Stand: 18.35" x 24.49" x 7.17" / 466 mm x 622 mm x 182 mm
Weight (Unpackaged): With Stand: 11.68 lbs / 5.3 kg; Without Stand: 7.25 lbs / 3.29 kg
Weight (Packaged): With Stand: 19.84 lbs / 9 kg; Without Stand: 11.42 lbs / 5.18 kg
Operating Temperature: 0°C to 40°C / 32°F to 104°F
Storage Temperature: -20°C to 60°C / -4°F to 140°F
Humidity: Operating: 20% to 80%; Storage: 10% to 95%
Sealability: Touchscreen sealed to bezel; Touchscreen sealed to LCD
MTBF: 50,000 hours demonstrated
Mounting Options: VESA 4-hole 75mm and 100mm mounting interface on rear of unit; See dimensional drawings for details
Warranty: 3-year
Extended Service Options: 4 year warranty coverage - Elo P/N: E898247; 5 year warranty coverage - Elo P/N: E898449; 3 year warranty coverage + AUR - Elo P/N: E898648; 4 year warranty coverage + AUR - Elo P/N: E894921; 5 year warranty coverage + AUR - Elo P/N: E895125
Regulatory approvals and declarations: Canada cUL, IC, Europe CE, United Kingdom UKCA, Japan VCCI, United States UL, FCC, China CCC, Korea, KCC, e-standby, Australia RCM, India BIS, International CB, Russia EAC, RoHS, China RoHS, WEEE, REACH
Ingress Protection: IPX1 for front side
What's in the Box: Touchmonitor; Mini-VGA to VGA cable (mini-VGA to DE-15 (DB-15) male); USB cable (USB Type A plug to USB Type B plug); HDMI cable; Audio cable; QIG; Power brick with US, EU, UK, KR, AU and CN clips; 4 screws (for E125897)
Optional PCAP Stylus Pen: E066148
Optional Peripherals: Magnetic Stripe Reader (MSR) – Elo P/N: E001002; Fingerprint Scanner – Elo P/N: E134286; 2D Barcode Scanner (Black - SE4720) – Elo P/N: E384627; 2D Barcode Scanner (Black - SE4107) – Elo P/N: E245047; EMV Cradle for Ingenico ICMP (I-Series & 02-Series Monitors) - Elo P/N: E200465; EMV Cradle for Verifone E355 (I-Series & 02-Series Monitors) - Elo P/N: E201088; EMV Cradle for MagTek eDynamo - Elo P/N: E375343; EMV Cradle for Ingenico RP457c (with Audio Jack, BT and USB) - Elo P/N: E586981; EMV Cradle for Ingenico RP457c (with BT and USB) - Elo P/N: E710930; Status Light (Micro-USB Connectivity) - Elo P/N: E644767; 3D Camera - Elo P/N: E134699; Webcam - Elo P/N: E201494; RFID - Elo P/N: E673037; Speaker Bar (Black) - Elo P/N: E894719; Speaker Bar (White) - Elo P/N: E133780
Stands, Mounts & Kits: Wall Mount Kit (75mm or 100mm VESA) – Elo P/N: E143088; Shelf Mount Bracket (75mm or 100mm VESA) - Elo P/N: E043382; Floor Stand (75mm or 100mm VESA) - Elo P/N: E048069; Pole Mount – 6 inch (75mm or 100mm VESA) - Elo P/N: E047458; Pole Mount – 12 inch (75mm or 100mm VESA) - Elo P/N: E047663; Pole Mount – 18 inch (75mm or 100mm VESA) - Elo P/N: E047864; Pole Mount Bracket (75mm or 100mm VESA) - Elo P/N: E045151; 1.8m Cable Kit (includes VGA, USB, HDMI and audio cables) - Elo P/N: E210789; 3m Cable Kit (includes VGA, USB, HDMI and audio cables) - Elo P/N: E210606; Power Brick Kit – 1.8m Power Cable - Elo P/N: E211174; Slim Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E514693; Slim Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E514881 + E515260; Elo Backpack® 4 (Value Model) - Elo P/N: E393754; Elo Backpack® 4 (Standard Model) - Elo P/N: E393359

Data from elotouch.com product page and its specification table, checked 2026-10-27.

Lifecycle

Sales status: Current
Status basis: Listed as a current product on elotouch.com; no end-of-life notice found on the product page

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