FAQ
Questions and answers
30 answers about Raptool apps, the WMS, Raptool Designer, devices, integrations and add-ons. Can't find yours? Ask a question.
Platform and AI
What is the Raptool AI Development Framework?
It lets you describe the app you need in plain words and builds a real native app on the Raptool platform. The app is connected to your data and ready for your devices.
Read more →Are the apps real native apps or web wrappers?
They are real native apps, not web wrappers. They run natively on Android, iOS, Windows and Mac, with full access to scanners, camera and printers.
Read more →Where are my app and data hosted?
You can publish your app on Raptool servers or on your own, so you decide where it runs and where the data lives. Raptool sets up and hosts the databases, system integrations and AI connections your app needs.
Read more →Can I change an app after the AI has built it?
Yes. Open any app in Raptool Designer and adjust it by drag and drop. Nothing is locked away.
Read more →Can we build our own scanner app?
Yes. Build it without code in Raptool Designer, or describe the app in plain words in the AI Development Framework and Raptool builds it. Your screens can use the camera, barcode scanners, RFID readers and label or receipt printers.
Read more →Raptool Designer
Do I need to know how to code to use Raptool Designer?
No. In No-code mode everything is visual, so anyone on your team can build. If you need more control, Pro mode lets you drill down to the source, and the visual view and the code stay in sync.
Read more →Which devices can I publish my app to?
You publish once and the app goes out to Android, iPhone, iPad, Windows and Mac at the same time, with no recompiling for each platform. Your team opens it in the Raptool Client, online or offline.
Read more →Can Raptool Designer connect to my ERP?
Yes. Apps can connect to SAP, Microsoft Dynamics, Fortnox, Visma and more through the Raptool Integration Server.
Read more →Can I build an app with AI and then edit it in Designer?
Yes. You can describe the app to the Raptool AI Development Framework and it builds it for you. You can still fine-tune it in Designer afterwards by drag and drop.
Read more →Warehouse (WMS)
What is a mobile WMS?
A mobile WMS runs warehouse work on the phone or scanner in your hand. Raptool WMS runs receiving, picking, stock counts and shipping from one web app and any phone or rugged scanner, and the handheld shows one pick line at a time.
Read more →What warehouse tasks does Raptool WMS cover?
It covers purchasing, receiving, put-away, picking, packing and stock counts, with carrier booking for shipping. Stock counts can be full counts, cycle counts, spot counts or zero checks, and every stock transaction stays in History.
Read more →Which handheld scanners does Raptool WMS run on?
The Raptool Client is a native app for Android, iOS, Windows and Mac, so you can mix phones, tablets and rugged scanners on the same floor. Raptool recommends Zebra handhelds, and it also works with Datalogic scanners and Honeywell wearables.
Read more →Can I scan with a phone instead of a rugged scanner?
Yes. You can scan barcodes with the camera on any Android or iOS smartphone, or with a rugged scanner. RFID tags can be read from up to 15 m.
Read more →Which shipping carriers can Raptool WMS book?
You can book PostNord, DHL, Bring, Schenker or UPS and store the tracking number on the order. Carrier APIs create labels straight through nShift or Shipmondo.
Read more →Does Raptool work offline?
Yes. Raptool Client runs natively on Android, iOS, Windows and Mac and works both online and offline, with full access to scanners, RFID readers and printers.
Read more →What is the difference between an ERP and a WMS?
The ERP runs the business: what you buy and sell, prices, invoices and accounts. The WMS runs the warehouse floor: where every item is, and which tasks staff should do next. The two exchange orders and stock levels.
Read more →Devices and hardware
Which handheld barcode scanners do Raptool apps work with?
Raptool is a Zebra Technologies partner and recommends Zebra handhelds for the warehouse floor. Raptool also works with Honeywell, Datalogic and Newland devices. The Raptool Client runs natively on Android, iOS, Windows and Mac, so the same app also runs on phones, tablets and laptops.
Read more →Can a smartphone replace a barcode scanner?
For light use, yes. A phone camera reads most barcodes and QR codes well enough for occasional scanning. For scanning all day, a device with a dedicated scan engine is faster, reads damaged codes better and lasts longer.
Read more →What does IP65 and IP67 mean?
IP ratings come from the IEC 60529 standard. The first digit is protection against dust and the second against water. IP65 means dust-tight and protected against water jets. IP67 means dust-tight and protected against short immersion in water.
Read more →How many devices can I compare at once?
Up to five devices side by side.
Read more →Can I buy the devices through Raptool?
Send a request from the device or compare page and a Raptool hardware partner in your country will get back to you with a quote.
Read more →Integrations
Does Raptool WMS work with Fortnox?
Yes. Raptool WMS syncs both ways with Fortnox and your other systems. It also connects to Visma.net, Business Central, SAP S/4HANA, NetSuite, Shopify, WooCommerce, Magento, Amazon, CDON, nShift, PostNord and DHL among the systems it connects to.
Read more →Does Raptool WMS work with SAP S/4HANA?
SAP S/4HANA is among the systems Raptool WMS connects to, together with Visma.net, Business Central, NetSuite, Shopify, WooCommerce, Magento and Amazon. Contact us to go through your setup.
Read more →Does Raptool WMS work with Visma.net?
Visma.net is among the systems Raptool WMS connects to, together with Fortnox, Business Central, SAP S/4HANA, NetSuite, Shopify, WooCommerce, Magento and Amazon. Contact us to go through your setup.
Read more →RFID
What is RFID warehouse tracking?
Each item, carton or pallet carries an RFID tag that a reader picks up by radio. A handheld reader picks up many tags in one sweep, without a line of sight to each label, so staff can cover a shelf or a pallet in far less time than scanning one barcode at a time.
Read more →Do we have to replace our barcodes?
No. Raptool WMS supports RFID through the Raptool Client, so your team can use it next to barcodes. Many stores and warehouses use RFID where speed matters and barcodes everywhere else.
Read more →Which RFID readers does Raptool support?
The Raptool Client gives your apps access to RFID readers. Raptool is a Zebra Technologies partner and also works with Honeywell, Datalogic and Newland devices on Android, iOS, Windows and Mac. Contact us to check a specific reader.
Read more →Retail and kiosks
Can a tablet be used as a kiosk?
Yes. A tablet on a stand or wall mount is a common low-cost kiosk for check-in, feedback and staff tasks. Run the kiosk app in a locked mode so users cannot leave it, and add a printer or scanner if the task needs one.
Read more →Add-ons
What is the Raptool Design Style Studio?
A design studio with 128 ready-made design systems for business apps. You pick a style, tune it and export it. Every screen of the example app shows the style live, so you see the result before you build anything.
Read more →Do I need to be a designer or know CSS?
No. Choose a style, or answer a few questions in the Style Wizard. The Style Lab uses sliders and colour pickers, and every style is already balanced for contrast.
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