About the app

Give bike shops a simple view of every repair from customer drop-off through mechanic work and collection.

Bicycle repairs can get stuck between a rider's request, an unanswered estimate and a mechanic waiting for instructions. SpokeDesk helps shops keep the queue moving with clear check-in details, recorded approval and visible repair stages, so staff can give riders a useful update without searching the workshop for answers.

What it does

• Bicycle identity: Check bicycles in with identifying details and requested work, helping staff recognize the correct customer's bike in a crowded workshop queue.
• Rider estimates: Prepare estimates showing labor and replacement components, giving riders a clear basis for approving the proposed work before mechanics begin repairs.
• Mechanic brief: Assign approved jobs to mechanics with condition notes and photographs, reducing interruptions caused by missing details from the original counter conversation.
• Bench progress: Update repair stages at the bench so counter staff can answer progress questions using the mechanic's latest recorded work information directly.
• Pickup messages: Send collection messages from completed repairs so riders know their bicycles are ready and staff can track which pickups remain outstanding.

Why people love it

SpokeDesk makes a busy workshop feel more orderly to both staff and riders. Mechanics get an agreed job, the counter can explain its progress, and completed bicycles move toward collection with a clear record of the repair rather than a handwritten tag alone.

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