About the app

Give every aftercare request an owner and a visible next step.

Good service continues after the visit is finished. Service Promise keeps customer questions, reported issues and follow-up commitments attached to the original job. Help your team respond with context and keep the customer conversation moving toward a reviewed resolution.

What it does

• Connect the request: link a new aftercare issue to the original visit, customer and service summary.
• Capture the customer's view: save the reported concern and any supplied photos without losing the wording that matters.
• Assign a clear owner: give the case to a named teammate and set a planned follow-up date.
• Prepare the response: draft the next message with the job context visible, then review it before sharing.
• Record the resolution: keep the action taken and the closing note together so the history remains understandable.

Why people love it

Service Promise is for service businesses that want follow-up to feel organized and personal. It makes open commitments visible without requiring the team to reconstruct the original job from memory. Give your customer a clearer conversation and give your colleagues a practical way to see the case through.

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