About the app

Make return collections easier for the driver and clearer for the depot.

A return pickup needs the same care as the original delivery. Return Runner keeps collection requests, package details and pickup outcomes together for local courier teams. Help the driver recognize the right collection and give the depot a readable record of what is coming back.

What it does

• Prepare the collection: keep the return reference, package description and agreed pickup window on the driver's stop list.
• Know what to expect: show the recorded package count and any approved practical collection notes before arrival.
• Check the handover: confirm the reference and number of packages actually collected at the stop.
• Record an incomplete pickup: note an absent package, unavailable contact or other factual reason when collection cannot be completed.
• Prepare the depot receipt: keep the collected package references together for the colleague receiving the returns back at base.

Why people love it

Return Runner focuses on the journey from the customer's pickup request to the depot handover. It keeps exceptions connected to the collection rather than leaving the next team to guess. Give every return a clearer start and make it easier to review what the courier actually collected.

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