Rack
Make collection day feel as good as purchase day. For store teams.


Make collection day feel as good as purchase day.
For store teams
About the app
Make collection day feel as good as purchase day.
A customer has reserved an item. Now your team needs to find it, set it aside and hand over the right order. Reserve Rack gives store collection a clear workflow, with visible preparation steps and pickup details that stay attached to the reservation.
What it does
- Gather the details: keep the reservation reference, item list and planned collection time together for the store team.
- Prepare with purpose: assign picking and packing tasks so staff know which orders need attention next.
- Know what is ready: mark each reservation prepared only after its items and packaging have been checked.
- Support the handover: review the customer-supplied reference and tick off collected items before closing the reservation.
- Handle changes clearly: record a revised pickup time or an unavailable item so colleagues can explain the current situation.
Why people love it
Reserve Rack is designed for retailers offering local reservations and store collection. It brings preparation and pickup into a shared record your team can follow. Give customers a considered handover and give staff a clearer way to manage the orders waiting behind the counter.
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Screens
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