About the app

Move ready meals into the right courier's hands with every bag accounted for.

Kitchen readiness and courier pickup are different moments. Passplate makes that handoff explicit, giving dispatchers a shared view of meals ready to leave, who will carry them, and which order was verified at collection. Delays and failed handoffs stay attached to the affected delivery so staff can respond without guessing where the order stopped moving.

What it does

• Group kitchen-ready orders by destination so dispatchers can prepare sensible courier runs while keeping each customer's order identity visible on the board.
• Assign a named courier to the dispatch record, helping kitchen and front-counter teams know who should collect the prepared bags.
• Verify bag and order references at pickup to catch an incorrect handoff before a courier leaves the collection point with the meals.
• Record pickup time separately from meal readiness, making it easier to identify which stage needs attention when an order is waiting.
• Keep delay and cancellation reasons with the delivery record so dispatch can coordinate the next action with the kitchen and assigned courier.

Why people love it

Passplate gives meal dispatch a clear point of accountability. Teams can see what is prepared, what has actually changed hands, and which exception requires attention before the next departure.

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