About the app

Connect appliance diagnosis to parts ordering and return-visit scheduling so cases keep moving through repair from first inspection onward.

A correct diagnosis does not finish an appliance repair if the replacement part disappears between supplier, shelf and return appointment. Partpath helps repair businesses follow that journey, connecting each ordered component to the appliance case and reserving received stock before the customer is promised another service visit.

What it does

• Diagnosis links: Link requested components to appliances and diagnoses, making clear which repair depends on each particular replacement part reaching the workshop stockroom.
• Supplier progress: Track supplier references and expected delivery dates, helping staff answer customer questions using the latest documented part status rather than guesswork.
• Delivery checks: Record received quantities and discrepancies when deliveries arrive, allowing missing or incorrect components to be followed up before booking return visits.
• Case reservations: Reserve stock for intended repair cases, preventing scarce received components from being accidentally used on other jobs before the scheduled appointment.
• Prepared returns: Arrange return visits from confirmed part availability, giving technicians organized pick lists and customers better-supported commitments about the next repair appointment.

Why people love it

Partpath brings visibility to the waiting period customers often find most frustrating. The office can explain where the part is, the stockroom knows which job it belongs to, and the technician returns with the component that the diagnosis actually called for.

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