About the app

Fill canceled clinic slots and track each waiting-list response.

A cancellation can create an opening, but reception still needs to make a clear offer and hear the person's answer. Openchair brings appointment times, waiting-list contacts and arrival status into one desk workflow, helping booking staff coordinate attendance requirements without making decisions about clinical priority.

What it does

• Appointment calendar: Show bookable times and existing appointments in the reception view, allowing staff to check availability while speaking with the person requesting a visit.
• Cancellation queue: Return a cancelled time to the booking team's attention, preserving the appointment context while staff decide how to offer the newly available slot.
• Waiting-list offers: Record the time offered, contact attempt and response, helping colleagues avoid duplicate calls and distinguish an invitation from a confirmed booking.
• Arrival check-in: Record arrival status through reception or an appointment QR, giving the desk an up-to-date administrative view of people expected at the clinic.
• Attendance preferences: Keep practical access, communication and attendance requirements beside the booking, helping staff arrange the visit in line with the person's recorded preferences.

Why people love it

Samira Ek's CL-188 shows six open times, two waiting-list offers and one accepted offer. The booking coordinator can confirm the accepted time and its attendance arrangements while keeping earlier contact attempts visible.

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