Trace linen counts and damage across customer collections. Cleaning operations.





Trace linen counts and damage across customer collections.
Cleaning operations
About the app
Trace linen counts and damage across customer collections.
Linen disputes are difficult to resolve when intake counts, dispatch quantities and damaged items sit in different notebooks. LinenCount helps laundries follow each customer's batch through movement and reconciliation, giving account staff a clear explanation of shortages and replacements before they discuss an adjustment or charge with the customer.
What it does
- Received batches: Record received batches by customer and linen type, establishing consistent count references before the items enter the laundry's daily production flow.
- Dispatch counts: Capture dispatched quantities against original batches, making received and returned counts easy to compare during each client's linen quantity reconciliation review.
- Damage records: Count damaged pieces separately with photographs, preserving why items were withheld instead of treating every batch difference as an unexplained loss.
- Transparent reconciliation: Reconcile received, dispatched and damaged quantities before raising shortages, giving account staff transparent calculations to discuss with their linen service customers.
- Adjustment review: Route replacement and billing proposals for review, keeping responsible decisions attached to supporting counts and damage evidence from the customer's batch.
Why people love it
LinenCount helps turn a missing-item conversation into a review of understandable facts. Production staff can show the batch movements, account teams can explain the difference, and customers receive a more credible basis for discussing replacement stock or any proposed adjustment to their linen service bill.
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