About the app

Follow home environment concerns through to an agreed outcome.

A household concern should lead to a practical action agreed with the person who lives there. HomeThread connects a consented environmental observation with repair or referral arrangements, giving coordinators a clear follow-up record and a way to check the outcome at a later visit.

What it does

• Concern register: Record the household location and practical issue in the person's agreed terms, giving the coordinator enough context to arrange an appropriate repair or referral.
• Consent tracking: Keep the person's permission for notes, photos and sharing beside the concern, helping staff check the agreed scope before contacting another organization.
• Action ownership: Assign each repair or referral step to a responsible person with a date, making it easier to follow up when an arrangement stalls.
• Referral history: Preserve the receiving organization's response and practical contact notes, allowing the coordinator to continue from the latest confirmed arrangement rather than resend the concern.
• Outcome verification: Schedule a revisit to ask whether the agreed action happened, connecting the person's feedback and worker observation to the original concern record.

Why people love it

HF-229 keeps Amir Saleh's consented repair concern connected to two actions and a revisit still due. The coordinator can check progress with the responsible people and confirm the practical outcome with Amir before closing the follow-up.

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