Track handset identity, parts, repair testing, and collection in a focused workflow for phone repair counters. Phone Repair IMEI and Parts Desk.


Track handset identity, parts, repair testing, and collection in a focused workflow for phone repair counters.
Phone Repair IMEI and Parts Desk
About the app
Track handset identity, parts, repair testing, and collection in a focused workflow for phone repair counters.
A phone repair desk needs to distinguish similar handsets, explain the proposed repair and keep the correct replacement part with the right customer device. Handsetory brings identification, reservation, repair testing and collection into one traceable workflow, helping the shop avoid confusion while giving customers a clearer account of progress.
What it does
- IMEI identity: Capture handset IMEIs and reported faults at check-in, helping staff distinguish each customer's device from similar models waiting in the repair queue.
- Arrival photographs: Photograph visible arrival condition so staff have a clear reference when discussing the proposed phone repair and eventual collection with customers.
- Reserved components: Reserve components against identified handsets, reducing the risk that parts allocated to one repair are mistakenly used on another customer's device.
- Functional tests: Document repair and functional test stages, giving counter staff a useful account of the technician's work before notifying customers about collection.
- Collection receipts: Complete pickup with receipts tied to original device identities, retaining a clear record of the handset returned and repair supplied to customers.
Why people love it
Handsetory helps a repair shop stay precise when the counter is busy. The device can be followed from intake to return, technicians see their reserved part, and the customer receives a collection record grounded in the actual repair and documented tests performed.
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