About the app

Keep unusual visitor access decisions documented with the host, restrictions, and follow-up status for each entry.

An unusual visitor request can leave reception balancing the host's plans with access conditions that need to be recorded clearly. GuestPass helps teams document the exception, obtain host confirmation and track any escort requirement through departure, so a temporary arrangement does not become an unexplained entry in the visitor book.

What it does

• Exception intake: Capture access exceptions and reasons at visitor arrival, giving hosts and managers specific requests to review before reception records temporary arrangements.
• Host confirmation: Record host confirmations with names and response times, preserving who accepted visit responsibility and the arrangement they confirmed to reception staff.
• Escorted access: Document temporary restrictions and escorts beside visitors, making agreed access conditions visible to staff managing arrival and handoff throughout the visit.
• Manager notification: Notify responsible managers from exception records, keeping communications connected to the relevant visitor, access details and host response during the visit.
• Departure closure: Close exceptions when departures are recorded, retaining conditions and acknowledgements while giving reception an explicit endpoint for temporary access arrangements onsite.

Why people love it

GuestPass helps reception handle the unusual visit with less ambiguity. The host can confirm the arrangement, staff can see the recorded restrictions, and the visit finishes with a documented departure instead of leaving a temporary exception looking like an open-ended permission for future entry.

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