About the app

Give every store associate the confidence to turn a product question into a better shopping experience.

A customer is ready to buy, but the answer is somewhere else. Floor Spark puts product details, shelf locations and stock availability in your team's hands. Keep the conversation moving, offer a useful alternative and help shoppers find the right item while they are still on the shop floor.

What it does

• Answers on the spot: open product details, sizes and care notes without leaving the customer waiting at the shelf.
• Find the right shelf: see the item's recorded aisle and display location so the next step is clear.
• Offer a useful alternative: browse related items when the original choice is unavailable, keeping the customer's needs in view.
• Keep requests together: save a product enquiry with a short note so another associate can continue the conversation.
• Close the loop: mark enquiries resolved and review open requests before the next shift takes over.

Why people love it

Designed for busy independent shops, Floor Spark helps associates spend their attention on the person in front of them. Give your team a shared source of product answers and a practical way to follow up. Make helpful service a habit across the whole store.

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