About the app

Coordinate refrigeration response with asset details and visit records that help teams address temperature incidents promptly.

A cabinet alarm starts a rush of calls, observations and service decisions. Coldwatch gives refrigeration teams one place to connect the alert with the affected cabinet, document what the site reports and follow the technician's response through recorded operating conditions and a clear customer update.

What it does

• Alarm context: Connect incoming temperature alarms with cabinet histories, helping dispatchers identify equipment and earlier refrigeration faults before choosing the next response.
• Stock observations: Record stock and storage observations with named contributors, keeping product disposition decisions attributable to the responsible customer representative at the site.
• Response timeline: Track call receipt, assignment and arrival times so coordinators can explain response progress without repeatedly interrupting the refrigeration engineer onsite.
• Repair evidence: Document refrigeration work alongside temperature readings and photographs, giving future service visits a useful account of the intervention and recovery.
• Customer report: Give customers response records that distinguish measured conditions, technical observations and outstanding follow-up work requiring further attention after the callout.

Why people love it

Coldwatch brings order to an urgent response without pretending a temperature reading can decide product suitability. Service staff can show what was reported, what they measured and what they repaired, while the customer retains a clear record of their own stock decisions.

Build a similar app with Raptool

The AI framework turns a description into a working app, you customize it in the Designer, Raptool Hub hosts it, and the Raptool Client runs it on Android, iOS, Web, Mac and Windows. Have an idea like this? Describe it, and Raptool builds it.