About the app

Keep support reviews, agreed actions and follow-up together.

A service review should leave the household with a clear account of what was agreed. CareReview helps coordinators gather participant feedback, check practical arrangements and record administrative changes, then follow the agreed actions through their due dates without turning a conversation about support into an automated care decision.

What it does

• Review calendar: Plan routine service conversations with the household and provider, giving the coordinator a clear record of who should participate and when arrangements will be reviewed.
• Participant feedback: Keep the household's own comments and provider notes identifiable, helping the meeting record preserve different perspectives rather than merge them into a single judgment.
• Arrangement changes: Document agreed changes to timings, contacts or practical service arrangements, giving workers a dated reference for the administrative update accepted during the meeting.
• Action owners: Assign a responsible person and due date to each agreed step, making follow-up specific enough for the next coordinator to continue.
• Acknowledgment record: Let participants confirm the written meeting account, helping the coordinator correct an unclear agreement before distributing the practical action summary to approved recipients.

Why people love it

SR-085 records the Dahl household review with two participants and three agreed actions, including one due next month. The coordinator can check the written agreement with participants and follow up on each practical commitment.

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