
Keep vehicle intake, diagnosis, repair work, and customer authorization together for a clearer workshop service process.
Auto Workshop Repair OrderKeep vehicle intake, diagnosis, repair work, and customer authorization together for a clearer workshop service process.
Auto Workshop Repair Order
About the app
Keep vehicle intake, diagnosis, repair work, and customer authorization together for a clearer workshop service process.
A repair order moves through reception, diagnosis, customer approval and the workshop before the keys come back across the counter. Bayworks keeps that journey understandable, helping service advisers explain the work, mechanics document it and customers see exactly which repairs they are being asked to authorize.
What it does
- Arrival condition: Check vehicles in with mileage, concerns and condition photographs so mechanics start diagnosis with an accurate record of the customer's arrival.
- Diagnostic evidence: Document inspection findings against reported symptoms, giving advisers specific evidence when explaining recommended repairs and proposed costs to the vehicle owner.
- Estimate lines: Build labor and parts lines beside diagnoses so quoted work and later repair completion records remain easy for staff to compare.
- Versioned approval: Record customer approval against specific estimate versions, helping mechanics distinguish authorized repairs from additional work still awaiting the owner's response before proceeding.
- Collection planning: Track repair and collection stages together, allowing reception to arrange pickup using the mechanic's latest documented progress and final work summary.
Why people love it
Bayworks helps the workshop deliver a clearer customer experience from arrival to collection. Advisers can answer questions with the relevant evidence, mechanics receive a defined approved scope, and the office retains the labor, parts and authorization needed to prepare the final bill.
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