About the app

Find backroom stock and confirm the right item reaches the shopper.

A product can be in the store and still be difficult to sell when nobody knows where to find it. Backroom Scout brings bin locations and quantities into the customer conversation, then turns a reservation into a named retrieval task. The team can distinguish stock located on a screen from an item actually brought to the counter or shelf.

What it does

• Search or scan products to find recorded backroom locations, giving floor staff a precise starting point during a customer's stock enquiry.
• View quantities by bin rather than relying on a store-wide balance that does not explain where colleagues should physically look.
• Reserve a customer quantity while retrieval is underway, keeping the shopper's request visible to other associates who may need the same stock.
• Assign a retrieval task with product, bin, and quantity so the stockroom colleague receives an instruction that can be acted on immediately.
• Confirm retrieval to the counter or replenishment to the shelf, preserving where the stock actually went before closing the physical task.

Why people love it

Backroom Scout makes hidden stock more useful during everyday service. Associates can give a specific retrieval instruction and see whether the item has reached the place where the customer actually needs it.

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